• How do I place an order?

To place your order, select your items and size, add them to the cart, proceed to checkout, log in or sign up, enter your address, choose a payment method, and click ‘Place Order'.

• What payment methods do you accept?

We accept all UPI payments, cards, and net banking.

• Is there any additional charge for Cash On Delivery (COD) orders?

Yes, we do have a ₹50 charge for Cash on Delivery (COD) orders.

• How do I cancel the order I have placed?

To cancel your order, go to ‘Contact Us’ and text us on WhatsApp with your order ID and name, or email us—we’ll cancel it for you.

• How do I know if my order was placed successfully?

You will receive a confirmation message once your order has been successfully placed.

• Can I buy multiple products in a single order?

Yes, you can buy multiple products in a single order.

• What do I do in cases of failed delivery?
  If a delivery attempt fails, you’ll receive instructions for a reattempt, or you can contact us via WhatsApp or email for assistance.
• How do I check the status of my order?

You can check your order status by clicking on the main menu and selecting the ‘My Orders’ option.

• How many days it will take to Refund my amount?

It will take 5-7 business days to refund your amount after the return is processed.

• My product has been picked up but I have not got my refund yet.

Once we receive the product, we will process your refund immediately.

• When will I get my exchanged product delivered?
  Your exchange product will be shipped after the return is picked up, and typically delivered within 1–4 business days in metros, or 4–7 days elsewhere, depending on your location and other factors.
• I have created a return or exchange request. When will the product be picked up?
  Once your return or exchange request is received, our courier partner will pick up the product from your address within 3 business days. After the pickup, your refund will be initiated within 24–48 hours and should reflect in your account within approximately 7 days.
  

• Can I modify the shipping address of my order before it has been shipped?
  Shipping address can't be modified once the order is placed, but you can cancel it before it's packed and place a new one—no cancellation charges apply!
• How long will it take for my order to be delivered?

Once shipped, orders in India are typically delivered in 2–7 business days in metros and 4–10 days elsewhere, depending on location and other factors.

• Are there any additional shipping charges?

Shodox.in provides FREE shipping on all orders all over India.

• How can I track my Return Status?
  
  You can track your return status by visiting the "My Orders" page and checking the status next to the relevant product.
• Are there any cancellation charges?

No, there won't be any cancelation charges.